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Trust Profile
What is a Trust Profile?
Each of our member has a Trust Profile. The Trust Profile provides a single view of a member's trust information to evaluate if this member is a better trading partner.

How does the Trust Profile works?
The Trust Profile represents our approach in establishing a trust system for our members. This trust system consists of the following components:

  1. Member Authentication & Verification
    Provides independent checks if a member is legally registered in his country.
  2. Bank Information
    A form submitted by the member which is endorsed by his banker to verify that his company holds a bank account with the bank.
  3. Awards and Certifications
    Shows the awards and certifications received by a member.
  4. Trust Network
    Provides a summary of who trusted this member, and who this member trusts.
  5. Transaction Ratings
    Provides a summary of how this member has performed in transactions with other members.

In addition, we have implemented Trust Points® to provide a quantitative measure based on the above trust components.

Why is Trust Profile useful?
With the information from Trust Profile, you will be able to get a better assessment of the member you may want to deal with.

What does Trust Profile not do?
Although Trust Profile provides an overview if a member is a better trading partner, it does not guarantee that the member is reliable and trustworthy. It takes time and experience for the Trust Profile to show you the true picture of trust. In addition, trust is a subjective measure which evolves over time.

How can I improve my Trust Profile?
To improve your Trust Profile, you need to work on every element of the Trust Profile:

  1. Member Authentication & Verification - Be authenticated
  2. Bank Information - Submit your bank information
  3. Awards and Certifications - Submit any awards and certification your company received.
  4. Trust Network - Build up your Trust Network
  5. Transaction Ratings - Use My Transactions and get good ratings from your trading partners.

Note that for Trade Disputes and Transaction Ratings, only inputs from authenticated & verified members are used.

Your Trust Points® will increase as your trust profile improves. This helps to build members' trust on your company.

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